Curriculum Extensions
Instruction of Atypical Students -- Homeless -Resolving Grievances

I. School District Level – It is the responsibility of the school district to inform the complainant of the district’s complaint resolution procedure when a question concerning the education of a homeless child or youth arises. In resolving such complaints, the following procedures shall be utilized at the school district level:

1. The parent or guardian of the student(s) should be referred to the district’s homeless coordinator. The complainant shall request a copy or have access to review the board of education policies addressing the education of homeless children and youth. A meeting should be established with the homeless coordinator to discuss the complaint. If the dispute is not resolved after the initial discussion with the homeless coordinator, the complainant can file a written complaint to the homeless coordinator for further review. The written complaint should include a request that a written proposed resolution of the dispute or plan of action be provided within five (5) days* of the date that the complaint was received by the homeless coordinator. A review of the proposal or plan of action with the homeless coordinator should follow.

2. If the dispute is not resolved at the homeless coordinator level, the complaint may be forwarded to the superintendent for review followed by a meeting with the superintendent to discuss the dispute. The complainant should request from the superintendent a written resolution within five (5) days* of the date of the discussion.

3. If the dispute is not resolved at the superintendent level, the complainant may present the matter before the board of education for resolution.

II. State Level – If the dispute is not resolved in a satisfactory manner at the school district level, the complaint may be brought to the Department of Elementary and Secondary Education. Complaints made under this process must be made in writing and signed by the complainant. In resolving such complaints, the following procedures shall be utilized at the state level:

1. Address the complaint to the State Homeless Coordinator, Federal Discretionary Grants, P.O. Box 480, Jefferson City, Missouri 65102-0480.

2. Include in the written complaint the following:
a.) a detailed description of the dispute
b.) the name(s) and age(s) of the child(ren) involved
c.) the name(s) of involved school district personnel and the district(s) they
d.) a description of attempts that were made to resolve the issue at the
school district level

3. The Director of Federal Discretionary Grants will inform the involved school district(s) of the complaint. The director or the director’s designee will collect needed information including documentation and statements of the parties and may conduct an independent investigation through an on-site visit if necessary.

4. Within thirty (30) days after receiving a complaint, the director will resolve the complaint and will inform the parties, in writing, of the decision.

5. If a complainant disagrees with the director’s decision, the complainant may, within ten (10) working days, appeal the decision to the Deputy Commissioner of Education. This appeal must be in writing indicating why the complainant disagrees with the decision.

6. Within (thirty) 30 days after receiving the appeal, the Deputy Commissioner of Education will render a final administrative decision and notify the complainant and all other interested parties in writing.

7. The child(ren) in question must be enrolled in school pending resolution of the dispute. If the dispute revolves around which school is the school of best interest for the child, the child shall remain in the school that the child currently attends until the dispute is resolved, unless arrangements already implemented allow the child to attend the school of origin.

*The parties may mutually agree on an extension; however, every effort should be made to resolve the complaint in the shortest possible time.

** Although the standard procedure allows thirty (30) days for a response, every effort will be made to resolve the complaint in the shortest time.


cf: Board Policy P0400

Legal: McKinney-Vento Homeless Assistance Act of 2001 (42
U. S. C. 11431 et. seq.)
Family Educational Rights and Privacy Act of 1974, 42 U.S.C. §1232g.

Regulation approved: December 12, 1995

Revised: December 07, 1999

Revised: September 10, 2002

Revised: May 15, 2008

Revised: May 11, 2022